Tuesday, June 4, 2013

BOC Week 6: Chapter Questions

Ch. 6

1.    Compare services to products, and examine the difference and/or similarities in their branding process.

The obvious difference is that products, for the most part, are a sum of tangible features meant to satisfy a functional purpose and need, whereas a service, though meant to satisfy a need as well, is intangible, emotional, and generally experiential. (Hameide 178-179) They have to be branded differently because one thing you can physically sell and the customer can touch and see the product before they buy it. When it’s a service they cant brand it the same because its more by how you sell it to the customer and if they believe in what you are saying.

2.    Define retail concept, and briefly discuss its role in the positioning strategy of a retail brand.

The retail concept is the business model and retail philosophy adopted by the brand. (Hameide 181) When brokendown it is the merchandise, location,  price range and service. Its a lot like the four ps. Every brand has a different retail concept and that’s what makes them different.


3. What are the advantages and disadvantages of franchising as a global growth strategy?

Franchising simply refers to a retailer (the franchisor) offering a store owner (the franchisee) the rights to emulate the retailer's business model or system of conducting his business. Thus, a series of stores can be opened with a consistent concept, look, and feel throughout all franchised stores. (Hameide 206) Some advantages would be the growth of your company across the world and exposure to increase your brand awareness. Some disadvantages would be lack of control and damage to the brand.


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